VAT Relief 

Some items found on Care Monitors UK are available zero-rated, meaning that they are free from Value Added Tax (VAT) at the current rate of 20%.  If this is the case for the product you are looking at, the description will generally say so.  However, if you would like to check with us you can contact us at and we will be able to double-check for you.

If you can claim relief from VAT, you can access our VAT relief form here.

Please print out the form and send it to the below address:

Care Monitors UK

Netqubate Business Centre

72-73 Bartholomew St,

Newbury, Berkshire  

RG14 5DU


Or email us a scanned and signed copy at


When we receive your form we will process it and make a refund of the VAT amount you are due to get back.  We aim to do this in 3 working days.


The VAT refund will be refunded back into the account that was used for the purchase of the items.   You will receive the full 20% VAT back if your form proves you to be eligible for VAT relief.